Ontario Newsroom

Toronto Contractor Convicted for Unfair Practice

Court Bulletin

Toronto Contractor Convicted for Unfair Practice

Convicted: Bruce Allen, owner of Bruce Allen Design.

Location: Toronto.

Description of Offence: Unfair practice under Ontario's Consumer Protection Act, 2002 (the act).

Date of Offence: Between March 28, 2014 - July 21, 2015.

Date of Conviction: January 9, 2019 at the Ontario Court of Justice in Toronto by Her Worship S. Mankovsky.

Penalty Imposed:

  • A suspended sentence.
  • Twenty-four month non-reporting probation order with a payment plan totalling $12,000.
  • Stand-alone restitution order for $28,000 payable to the consumer.


  • A Toronto consumer entered into an agreement with Mr. Allen for repairs and major renovations, including waterproofing work.
  • The consumer paid $38,800.
  • Mr. Allen performed work, but did not complete the work and failed to provide a refund.
  • Ontario's Consumer Protection Act, 2002 provides for fines of up to $250,000 for corporations per charge and $50,000 per charge for individuals convicted of offences. It also provides for jail terms of up to two years less a day for each offence for individuals.
  • The act empowers the court to order offenders to pay compensation or make restitution to victims.
  • Consumer Protection Ontario reminds consumers to:

Media Contacts

  • Harry Malhi

    Communications Branch, Ministry of Government and Consumer Services